Internal sales clerk in load carrier management (m/f/d)

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Be more than an expert in customer service (m/f/d)!

Do you only take phone calls in your current position in internal sales? We at PAKi believe that you can do so much more. As the person who supports customers on a daily basis, you are the first to recognise potential for improvement. Insights that contribute to smoother operations. Whether you're putting a smile on a customer's face, contributing to teamwork or optimising the supply chain for millions of cups of tea, at PAKi we want you to make a difference with your work.

Your everyday impact:

  • You look after and support our existing customers in Germany, Austria and Switzerland 
  • You will create and negotiate offers and follow up on orders 
  • You will be responsible for handling complaints 
  • In addition, you will support the expansion of our customer network as part of the acquisition of new customers 
  • You create statistics and reports and always look for optimisation opportunities on this basis

What you get:

  • Good work-life balance thanks to flexible working hours, mobile working and 30 days' holiday 
  • Free gym membership, bicycle leasing and health offers in cooperation with health insurance companies 
  • Ergonomic and modern workstations 
  • Contribution to the company pension scheme 
  • Employee offers from over 120 sustainable brands 
  • Intensive onboarding incl. buddy 
  • Extensive personnel development measures through a training catalogue, individual training & coaching, junior management and talent programmes 
  • Internal events such as an Aloha Day, Christmas market, Christmas parties and team events 
  • Contribution to climate protection, as our work reduces CO2 emissions, maximises the lifespan of our products and supports tree planting initiatives

Who you are:

  • Commercial training, e.g. as an office management assistant (m/f/d), forwarding agent (m/f/d) or comparable training 
  • Several years of sound experience in a similar area of responsibility 
  • Business fluent in written and spoken German and confident in English 
  • You are customer- and service-orientated, take the initiative and are highly self-motivated 
  • Communication skills, organisational talent and the ability to get things done 
  • You are familiar with MS Office programmes, especially Excel
 
The Faber Group and PAKi are equal opportunities employers. We assess qualified applicants without regard to ethnicity, skin colour, age, gender identity, sexual orientation, marital status, parental status, religion, gender, national origin, disability, veteran status and other legally protected characteristics. For us, it's the individual that counts.

DID YOU GET CURIOUS?

How lean and green would you like to be as an expert in inside sales? Feel free to contact Sharon Möllenkamp, HR Business Partner, +492333-975395178 for more information about the vacancy or apply below!
You can also simply apply with your Xing or LinkedIn profile. In the application form, you will find separate fields which you can use for referring to your profile(s).